FAQ 2019-10-05T12:45:54+00:00

Frequently Asked Questions

Your serial number will be emailed to you instantly. If you don’t see the email, then check your junk folder just in case you email filtered it (not common).

The standard license for all of our plugins can be used on 2 computers. We can do bulk license discounts. Contact us is you need a bulk licensing quote.

You can easily transfer the activation. There is an option in the software to transfer the activation. If the computer crashes and you can no longer access it, there is also an option to transfer it when you install on a new computer. The key will never get locked out due to being already activated. It will always have an option to deactivate an old computer to install on the new one.

Yes, you may install the plugins on the same computer as many times as you want in as many Photoshop versions as you want. The activation limit applies to number of activated computers, not the total number of installs.

Go to this page to retrieve your license key.  https://pixnub.com/keylookup.php

With our single plugin licenses, you may update your software to any new revision for the same version. For example, if you purchased EZ Green Screen 6 then 6.5.1, 6.5.2, etc would be a free update. New release versions (version 7 for example) will be offered at a discount to license holders of prior versions. The Master Key suite come with free lifetime upgrades to any new versions of all plugins. The Sports Key comes with free lifetime upgrades for the included plugins.

Just download the latest release from the website. You don’t need to uninstall your current version. Just install the newer release and it will replaces the files as needed. It will auto recognize your serial number and you won’t even need to re-enter if it is already activated.

After software activation, all sales are final. We encourage you to try our software prior to purchasing. We have full trial downloads for all of our plugins. These are fully functional with a grid watermark.

Activation issues are very rare. Typically, the only thing that will cause an issue is if a computer has restricted internet access or a proxy connection. For example, if you are using a corporate computer that does not have external internet connection. For this case, we can help you do a manual activation by using Photoshop scripting. Just contact us and we will get it activated for you.